Merging accounts

Getting all your groups on one page.

If you play/sing in more than one group, you can link all your groups to one account. Due to security and other reasons, Muzodo can't automatically merge your accounts. There are a few things to note when merging your account:

  • Only merge accounts if they're for the same physical person.
  • Both accounts need to have the same primary email address.
  • Do not merge accounts if you and your spouse/child share an email address and need to respond to events independently.
Note: Where there is duplication (e.g. if both accounts were invited to the same event), the most recent response will be used.

IMPORTANT: A merge can not be undone.

Below are the steps to merge your accounts:

1. Update your email address
To merge, both your accounts must have the same email address. If they do, skip this section.

  • Choose which email address you want to use.
  • Log into the account of the other (non-preferred) email address.
  • Open the 'My Details' tab.
  • Update your email address and click save.

Note: You'll receive an email with a confirmation link. Click on this link to complete updating your email.

2. Merge your accounts
  • Log into your account.
  • You will be asked which one, select either one.
  • Open the 'My Details' tab.
  • Click the 'Merge Accounts' button on the right.
    Merging accounts
  • The following window shows: Merging accounts
  • Tick the checkbox of the other account.
  • Click 'Merge'.